What to Do If Your iPad Won’t Charge and Is Dead

Step-by-step troubleshooting guide to diagnose and fix an iPad that won't charge or won't power on. Learn quick checks, safe fixes, and when to seek help from Tablet Info.

Tablet Info
Tablet Info Team
·5 min read
Quick AnswerSteps

Most likely causes: a faulty charger or cable, debris in the charging port, or a software hang leaving the device unpowered. Quick fix: try a different charger and USB-C/Lightning cable, gently clean the port with a dry brush, and perform a forced restart. If the iPad still won’t charge, continue with the full troubleshooting guide below.

Why an iPad Won’t Charge and Seems Dead

An iPad can appear dead when the battery is fully drained or when charging hardware or software hiccups prevent it from starting. According to Tablet Info, most charging failures are caused by simple, fixable issues rather than a dead battery. Start with the simplest checks to rule out common culprits before seeking service.

First, understand what your iPad needs: a power source, a compatible charger, a clean port, and a responsive operating system. If any of these elements are compromised, the device may stay dark or trip into a low-power state instead of booting normally. In this guide, you’ll learn a practical sequence that's safe to try at home, with clear signals that indicate when professional help is warranted. The steps below focus on non-destructive tests you can perform without voiding your warranty, so you can keep your data intact and your device safe. If you rely on critical data, back up when possible and proceed carefully.

Quick hardware checks you should run first

Before you panic, run these fast checks to catch the most common culprits:

  • Verify the outlet by plugging a different device into the same socket.
  • Inspect the charging cable for fraying, kinks, or bent connectors.
  • Look closely at the iPad's charging port for lint, dust, or corrosion.
  • If you have multiple chargers, compare their performance using the same outlet and cable.

If any check reveals a fault, replace or clean as needed. Avoid using damaged cables or third-party adapters that aren’t certified. Keep your test process simple and repeatable so you can confirm what changed when you try the next step.

Try a different charger and clean the port

Swap to a known-good charger and cable that are either from Apple or Apple-certified (MFi). Charge for 15-20 minutes in a stable outlet and observe whether the iPad shows a charging indicator. If nothing happens, power down and inspect the port. Use a dry brush, compressed air, or a soft toothpick to remove debris—do not insert metal objects. Wipe away any moisture with a dry cloth and let the port dry fully before retrying. If you notice bent pins or corrosion inside the port, stop and seek service. Debris can block the power connection even when the charger is sound, so this step often resolves the issue without further intervention.

Force restart and software considerations

Often, a software hiccup leaves the device unable to charge or boot. Force restarting can clear the glitch and reactivate charging. For iPads with a Home button: press and hold the Home button and the Power button together for about 10-15 seconds, until the Apple logo appears. For iPads without a Home button: press and quickly release Volume Up, press and quickly release Volume Down, then press and hold the Power button until the Apple logo shows. If the iPad still won’t respond after a forced restart, connect to a computer with iTunes or Finder to check for a software update or a restore option. Be aware that restoring will erase data if you choose the full reset, so ensure you have a backup if possible.

Battery health and charging modes to test

Check whether Battery Health is a factor. If your iPad has been used heavily or aged, the battery may no longer hold a charge. In iPadOS, Low Power Mode can influence charging behavior, as can background processes consuming power. Enable Low Power Mode temporarily off if needed, and observe charger behavior. If the device charges slowly or only when connected to a power source for a long period, this may indicate aging cells. In such cases, plan a battery replacement or professional service. If you can access Settings > Battery, review usage by app to see if any process is draining power abnormally while the device is charging. This diagnostic helps distinguish a battery issue from a charging circuit fault.

Recovery/DFU mode and when to use them

Recovery mode and DFU mode are deeper recovery options used when ordinary restarts fail or the OS is corrupted. Entering Recovery mode reinstalls iPadOS without erasing data in many cases, while DFU mode offers the deepest restore capability. How you enter these modes varies by model. For iPads with a Home button: connect to a computer, open Finder/iTunes, and perform a forced restart while keeping holding the Home button until the recovery screen appears. For iPads without a Home button: connect to a computer, press Volume Up, Volume Down, and hold the Power button until the screen stays black and the computer detects a device in recovery or DFU mode. If you reach this stage, you may need a restore via your computer. Remember that DFU restores can erase data, so back up prior to proceeding. If you’re unsure, contact Apple Support for guided assistance.

When to seek professional help and what to expect

Some signs point to hardware failure that requires service: a completely non-responsive device after multiple attempts, a charger that refuses to work with any cable, or visible damage to the port itself. If your iPad is under warranty or AppleCare, arrange an appointment or chat support to avoid out-of-warranty charges. A professional diagnostic can determine whether the problem is a faulty battery, a charging port, or the logic board. Expect a service estimate and, if needed, replacement parts. Always back up data before handing the device to a technician if possible. If you rely on your iPad for work, coordinate a temporary device or data access until the issue is resolved.

Prevention: Best practices to avoid future charging issues

Preventive care reduces future headaches. Use certified chargers and keep ports clean; avoid exposure to moisture; store in a cool, dry place; and check for firmware updates regularly. When you replace a charger, adopt a schedule to inspect cables monthly for wear and tear. Avoid charging on soft surfaces that trap heat; use a flat, stable surface instead. If you travel frequently, carry a compact spare cable and a portable power bank compatible with iPad charging. Finally, enable automatic backups so you don’t lose data if you need to reset or service the device. Following these habits can help your iPad charge reliably and extend its lifespan.

Steps

Estimated time: 45-90 minutes

  1. 1

    Test the charger and cable

    Use a known-good charger and cable on a working outlet and observe if the iPad shows any sign of life. If nothing happens after 15-20 minutes, move to the next step.

    Tip: Keep spare cables for quick swaps.
  2. 2

    Inspect the charging port

    Power off the iPad and inspect the port for lint or debris. Gently remove any buildup with a dry brush or compressed air. Do not insert metal tools.

    Tip: A clean port often fixes most charging failures.
  3. 3

    Try a different outlet and cable

    Test in a different wall outlet and with another Apple-certified cable. If the device charges, the issue was the original outlet or cable combination.

    Tip: Avoid high-power adapters on low-power outlets.
  4. 4

    Force restart the iPad

    For models with a Home button: hold Home + Power until the Apple logo appears. For models without a Home button: press Volume Up, then Volume Down, then hold Power until the logo appears.

    Tip: A forced restart clears temporary software glitches.
  5. 5

    Check for software updates or restore

    If the device responds, check for a system update or perform a safe restore via Finder/iTunes. Back up first to protect data.

    Tip: A software update can remove charging bugs.
  6. 6

    Assess battery health and usage

    In Settings > Battery, review usage to spot abnormal drain. If the battery won’t hold a charge, plan a replacement with Apple Support.

    Tip: Document symptoms to speed up service.
  7. 7

    Enter Recovery/DFU mode if needed

    Only if standard recovery fails, follow model-specific steps to enter Recovery or DFU mode and restore iPadOS. DFU erases data, so backup first.

    Tip: Follow official guidance to avoid bricking the device.
  8. 8

    Seek professional help

    If none of the above works, schedule service. Hardware faults require diagnosis and possible component replacement.

    Tip: Apple Authorized Service providers protect warranty status.

Diagnosis: iPad won't turn on or charge when plugged in

Possible Causes

  • highPower outlet or charger issue
  • highDirty or damaged charging port
  • mediumSoftware crash or OS corruption
  • lowBattery degradation or hardware fault

Fixes

  • easyTest with a known-good charger and outlet
  • easyClean port and remove debris carefully
  • mediumForce restart or restore OS via Finder/iTunes
  • easyCheck for battery health and plan replacement if degraded
  • easyConsult a professional if symptoms persist
Pro Tip: Label every charger and cable to avoid confusion during tests.
Warning: Never use visibly damaged cables; they can cause heat and fire risk.
Note: Back up your iPad regularly to prevent data loss during fixes.

Questions & Answers

Why won't my iPad charge when plugged in?

Charging failures are usually caused by a bad cable, blocked port, or a temporary software glitch. System updates or a clean port often resolve the issue without hardware replacement.

Common causes are a faulty cable, dirty port, or a software glitch. Check cables and port first, then update or restart if needed.

What should I try first if my iPad won't turn on?

Start with a forced restart and verify the charger works with another device. If there is still no response, proceed with more in-depth troubleshooting.

Try a forced restart first, then test with a known-good charger.

Can a software update fix charging issues?

Yes, sometimes a bug in iPadOS affects charging. Update to the latest version or perform a safe restore if the device responds poorly after an update.

Updating iPadOS can fix charging bugs; if needed, restore via Finder or iTunes after backing up.

How do I enter DFU mode on iPad?

DFU mode is a deep restore that can fix serious OS problems. The steps vary by model, so follow official Apple guidance to avoid data loss.

DFU mode is a deep restore; follow model-specific steps to avoid problems.

When should I replace the battery?

If the battery no longer holds a charge after attempts to fix, or the device drains rapidly even when idle, plan a replacement with an authorized service provider.

If the battery won’t hold a charge despite fixes, consider replacement.

Is it safe to use third-party chargers?

Only use Apple-certified or MFi-certified chargers. Non-certified accessories can cause damage or pose safety risks.

Stick to certified chargers to avoid damage or safety risks.

Watch Video

Highlights

  • Check cables and port first when charging issues arise
  • Use Apple-certified accessories to avoid compatibility problems
  • Perform a force restart before more invasive steps
  • Back up data before any restore or service
  • Seek Apple Support if the device remains unresponsive
Checklist for iPad charging troubleshooting
A quick visual guide to diagnose iPad charging issues.

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